Privacy Policy

Last Updated: May 27, 2025

1. Overview

This Privacy Policy outlines how BookTrainTicket.online collects, uses, and protects your information when you use our website or contact our phone-based train ticket booking service.

2. Information We Collect

Personal Information: Name, phone number, email address, and travel preferences when you call or email us.
Communication Data: Call recordings or notes (for quality assurance and support training).
Technical Data: IP address, browser type, and device info via cookies (when you visit our website).

3. How We Use Your Information

To assist you with train ticket bookings and travel planning
To send you booking confirmations and travel updates
To improve the quality of our customer support
To comply with legal or regulatory requirements

4. Sharing Your Information

We do not sell or rent your personal data. Your information may be shared with third-party service providers only to fulfill your booking request (e.g., ticketing systems, payment processors), and only when necessary.

5. Data Security

We implement reasonable physical, electronic, and procedural safeguards to protect your data. However, no data transmission over the internet or phone can be guaranteed as 100% secure.

6. Cookies and Tracking

Our website may use cookies to enhance user experience, track site usage, and improve performance. You can disable cookies in your browser settings if preferred.